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Completing Forms

A recent business study found that for every hour spent on customer service, an additional half an hour was required to fill out paper forms. This example clearly illustrates why administrative hassles have a direct and negative effect on customer service and an organization’s bottom line. Collecting information off of paper forms wastes time and money. Government agencies need to streamline this process so employees can focus on more value-added tasks.

Industry studies show that replacing paper forms with electronic forms can save up to $150 per form transaction when compared to using paper forms. OmniForm is the market-leading solution for creating electronic forms from scratch, and for converting Microsoft® Word, static PDF and scanned paper forms into electronic forms that are instantly fillable on the Tablet PC, desktop, or laptop. The OmniForm Designer includes the unique Logical Forms Recognition feature, which detects labels, fields, tables and graphics in existing forms. This allows the OmniForm Designer to convert existing paper forms into OmniForm electronic forms, complete with field names and attributes. OmniForm Filler allows access to blank forms over standard PC and Internet networks, and to complete them online using a Tablet PC. Using the handwriting recognition capabilities built into the Window XP for Tablet PC Edition OS, users can handwrite directly into a field on a form and have the information recognized immediately and accurately converted to text. OmniForm Filler supports "ink notes" which can be added to a form and travel with it as an overlay to provide additional instructions or clarification when completing electronic "paperwork."

The integration of Tablet PC features with OmniForm forms provides unmatched mobility and productivity when using forms. Employees and clients can access blank forms from standard Web and network-based repositories, easily print or complete forms using a keyboard, handwriting or speech recognition, and route forms using e-mail. The flexibility of these options makes OmniForm Premium the best way to stop filling forms by hand and re-keying form data into information management systems.

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